Resident Guide

Resident Responsibilities

Maintaining a home takes teamwork, and we've got your back! Here's what you handle, and what we take care of.

Core Maintenance Duties

  • Report maintenance issues promptly via the online system
  • Change light bulbs as needed
  • Replace HVAC air filters monthly and thermostat batteries
  • Clear minor drain clogs in sinks and toilets
  • Replace damaged toilet seats
  • Reset electrical breakers and GFCI switches
  • Arrange locksmith assistance during lockouts

Pest & Health Management

  • Maintain ongoing pest control to keep your living space free of unwanted pests
  • Replace smoke detector batteries every six months
  • Prevent hazardous conditions on premises

Exterior & Landscape Care

  • Keep walkways, walls, fences, mailboxes, and driveways clear of debris, mold, or mildew
  • Remove pet waste from yard areas
  • Mow lawn (unless included in lease)
  • Maintain landscaping: mulch flowerbeds, remove weeds, trim trees and hedges
  • Maintain gutters (first-floor only)

Need help with lawn care? Professional services are available starting at $50/visit. Learn more about lawn care services →

General Housekeeping

  • Keep interior and exterior clean and tidy
  • Dispose of waste properly and follow recycling guidelines
  • Adhere to any community guidelines or regulations including HOA rules and noise restrictions

What Maymont Handles

While you handle daily upkeep, we take care of the major repairs and structural maintenance:

  • Major HVAC repairs and replacements
  • Plumbing issues beyond minor clogs
  • Electrical system repairs
  • Structural and roof repairs
  • Appliance repairs (landlord-provided appliances)

Support Available

Not sure how to handle something? We offer on-call coaching and online video resources to help you with basic home maintenance tasks.

Submit a maintenance request if you need help →

Questions About Your Responsibilities?

Our team is here to help clarify anything