Question 1

How do I apply for a Maymont home?

Accepted Answer

Once you have found your potential future home listed on our website, Zillow, or another platform, simply click the Apply button. You'll set up an account and complete your application through Findigs, our third-party screening provider.

Question 2

What is the application fee?

Accepted Answer

A non-refundable application fee of $55.00 is required for each person 18 years of age or older (19+ in Alabama) who will occupy the home.

Question 3

What identification is required?

Accepted Answer

Applicants must present valid government-issued photo ID and submit a color electronic copy. Acceptable forms include driver's licenses, state ID cards, US passports, passport cards, and permanent resident cards.

Question 4

What happens after my application is approved?

Accepted Answer

After approval of your application, a $550 reservation fee is needed to hold the home off the market for up to 30 days while you prepare to move in.

Question 5

What is the income requirement?

Accepted Answer

Applicants must have a combined net income of at least 2.5 times the monthly rent, unless otherwise dictated by applicable law.

Question 6

What credit issues result in automatic denial?

Accepted Answer

Applicants with outstanding debt to prior landlords will be automatically denied. An eviction judgment within the past five years will result in denial, whether or not the resident ultimately moved out. Eviction filings that were dismissed or did not result in a judgment are not automatically disqualifying. Any open, closed, or dismissed bankruptcy within the last 3 years will result in denial.

Question 7

Can I use a guarantor?

Accepted Answer

Yes, if you lack sufficient credit history. Guarantors must have a resident score of 610 or higher and earn at least 4 times the monthly rent. Only one guarantor per household is allowed.

Question 8

Are pets allowed?

Accepted Answer

Yes! Every Maymont Homes property is pet-friendly. However, breed restrictions apply and a signed pet agreement is required for each pet.

Question 9

What are the restricted dog breeds?

Accepted Answer

Restricted breeds are: Akita, American Staffordshire Terrier, Chow, Doberman, Pit Bull, Rottweiler, and any mix containing one of these breeds.

Question 10

What are the pet fees?

Accepted Answer

There is a $250 non-refundable pet fee for the first pet, plus $100 for each additional pet, with a maximum of three pets per home. Monthly pet rent is $35 per pet.

Question 11

Are emotional support animals exempt from pet fees?

Accepted Answer

Yes, certified Emotional Support Animals and service animals are exempt from all pet fees, monthly pet rent, and breed restrictions as defined in the Fair Housing Act.

Question 12

What is the security deposit requirement?

Accepted Answer

Maymont Homes requires a refundable security deposit equal to one month's rent. This is returned at the end of your lease minus any charges for damage beyond normal wear and tear.

Question 13

Are there alternatives to the traditional security deposit?

Accepted Answer

Yes! Through our partnership with Greenlight Rent (formerly Rhino), qualified residents can pay a small one-time or monthly fee instead of the full security deposit, significantly reducing upfront costs.

Question 14

Is renters insurance required?

Accepted Answer

Yes, residents are required to maintain renters insurance during the term of their lease with a minimum of $200,000 personal liability coverage.

Question 15

What if I don't have renters insurance by move-in?

Accepted Answer

Failure to obtain renters insurance by the move-in date will result in automatic enrollment in the Master Policy program at a cost of $17.95 per month.

Question 16

Do all properties have HOA requirements?

Accepted Answer

Some communities are governed by HOAs with separate approval processes. If your chosen home falls within an HOA-governed community, our approval of your lease application will be contingent upon receiving approval from the HOA.

Question 17

How long does HOA approval take?

Accepted Answer

The timeframe for the HOA's approval process may take up to an additional 30 days, depending on the specific HOA. Any fees associated with the HOA application process will be your responsibility.

Question 18

How do I request maintenance?

Accepted Answer

You can submit maintenance requests through the Resident Portal 24/7. Our team will review your request and dispatch qualified technicians to resolve the issue promptly.

Question 19

What is the typical response time for maintenance?

Accepted Answer

Emergency maintenance requests are prioritized immediately. Non-emergency requests are typically addressed within 24-48 business hours, depending on the nature of the issue.

Question 20

Is Maymont Homes committed to Fair Housing?

Accepted Answer

Yes, Maymont Homes is committed to compliance with Fair Housing laws, including those that prohibit discrimination based on race, color, sex, religion, disability, familial status, national origin, and all other classes protected by applicable federal, state and/or local law.

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